PRIVACY POLICY

Effective Date: 01/04/2026
Company Name: Chancery Lifestyle LTD
Registered Address: 4th Floor Fitzrovia House, 153-157 Cleveland Street, London, United Kingdom, W1T 6QW
Email:Requests@chancerylifestyle.com

1. INTRODUCTION

At Chancery Lifestyle, discretion, trust, and exceptional service are at the heart of everything we do.

We are a boutique lifestyle concierge company based in London, providing highly personalised services including luxury travel arrangements, private aviation, yacht charters, exclusive reservations, and tailored lifestyle experiences.

We understand the importance of privacy to our clients and are fully committed to safeguarding your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, use, and protect your information with the utmost care and confidentiality.

2. THE INFORMATION WE COLLECT

In order to deliver a seamless and bespoke service, we may collect the following information:

Personal & Identity Information

  • Full name, title, and date of birth

  • Nationality and passport details (where required for travel arrangements)

Contact & Communication Details

  • Private email addresses

  • Telephone numbers

  • Preferred communication methods

Travel & Lifestyle Preferences

  • Travel itineraries and booking history

  • Dining, accommodation, and lifestyle preferences

  • Special requirements and personal interests

Financial Information

  • Payment and billing details (processed securely via trusted providers)

Technical Information

  • IP address and device information when using our website

3. HOW WE USE YOUR INFORMATION

Your information is used solely to provide a highly personalised and efficient service, including:

  • Arranging travel, accommodation, and experiences

  • Coordinating with trusted global partners on your behalf

  • Managing bookings and fulfilling requests with precision

  • Communicating discreetly regarding your arrangements

  • Enhancing and refining your personal preferences over time

  • Meeting our legal and regulatory obligations

We do not use your data in a way that is intrusive or inconsistent with the premium nature of our service.

4. OUR COMMITMENT TO DISCRETION

Confidentiality is fundamental to our service.

We treat all client information as strictly private and apply enhanced internal controls to ensure that your data is only accessible to personnel who require it to deliver your services.

We do not sell, rent, or commercially exploit your personal data.

5. SHARING YOUR INFORMATION

To fulfil your requests, we may share relevant information with a carefully selected network of trusted partners, including:

  • Luxury hotels, private villas, and resorts

  • Airlines, private jet operators, and yacht charter providers

  • Chauffeur and transport services

  • Event organisers and hospitality providers

Information shared is strictly limited to what is necessary and handled with discretion at all times.

6. INTERNATIONAL DATA TRANSFERS

Given the global nature of our services, your information may be transferred internationally.

Where this occurs, we ensure that appropriate safeguards are in place to maintain the same level of protection and confidentiality expected within the UK.

7. DATA SECURITY

We take data security extremely seriously and implement robust measures, including:

  • Secure systems and encrypted communications where appropriate

  • Restricted internal access on a need-to-know basis

  • Ongoing monitoring and risk management procedures

8. DATA RETENTION

We retain client information only for as long as necessary to:

  • Deliver ongoing concierge services

  • Maintain continuity of your preferences and experiences

  • Comply with legal and regulatory requirements

Where appropriate, data is securely deleted or anonymised.

9. YOUR RIGHTS

You retain full control over your personal data. You have the right to:

  • Request access to the information we hold about you

  • Request correction or updating of your details

  • Request deletion of your data, where applicable

  • Withdraw consent for certain uses

Requests will always be handled promptly and with discretion.

10. COOKIES

Our website uses cookies to provide a smooth and tailored browsing experience. These can be managed through your browser settings at any time.

11. THIRD-PARTY LINKS

Our website may contain links to external partners or services. We are not responsible for their privacy practices, though we work only with reputable providers aligned with our standards.

12. CHANGES TO THIS POLICY

We may update this policy periodically to reflect enhancements to our services or legal requirements. The latest version will always be available on our website.

13. CONTACT

For any privacy-related enquiries or requests, please contact us directly:

Chancery Lifestyle LTD
[Registered Address] TBC
Email: Requests@chancerylifestyle.com

14. REGULATORY AUTHORITY

You have the right to contact the UK’s data protection authority:

Information Commissioner’s Office (ICO)
https://ico.org.uk
Telephone: 0303 123 1113

END OF POLICY